1Program

Cognethics A4 text messages is a one-to-one text messaging program operated by Cognethics LLC, Atlanta, Georgia. Messages are sent from (470) 900-9333. Cognethics’ AI assistants use this number to answer people who text them and to send the scheduling confirmations, reminders, and status updates those people asked for.

2What You Receive

Replies to your questions, scheduling and calendar confirmations, reminders and status updates on tasks you asked for, and short summaries. The program is conversational. It does not send promotional or marketing messages, and it does not send messages containing links.

3How You Join

This program is for people who have asked Cognethics to text them, such as Cognethics team members and the staff of partner offices that work with Cognethics. You join when you either text (470) 900-9333 first, or tell a member of the Cognethics team, in writing, that you want to receive text messages from this number and give your mobile number. Cognethics records who agreed, the mobile number, the date, and the wording used before it sends you a message. By joining, you agree to receive text messages from Cognethics A4 at that number. Consent to receive text messages is not a condition of buying anything from Cognethics or of using any Cognethics service.

4Automated Assistant, Human Review

Messages are written with the help of an automated AI assistant. A member of the Cognethics team reviews and approves each message before it is sent. The first message you receive says that it comes from an automated assistant, and every message identifies Cognethics A4.

5Frequency and Rates

Message frequency varies with your requests; most people receive a few messages a week. Message and data rates may apply.

6Stop

Reply STOP at any time to unsubscribe. STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT all work. You will receive one confirmation message and no further messages.

7Help

Reply HELP for help, or write to support@cognethics.com.

8Start Again

Reply START to resubscribe. A member of the Cognethics team confirms before messages resume.

9Sensitive Information

Do not send payment card numbers, one-time codes, passwords, or health information by text. We cannot accept them this way.

10Carriers

Carriers are not liable for delayed or undelivered messages.

11Privacy

See the Text messaging (SMS) section of our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

12Contact

Cognethics LLC, Atlanta, Georgia. support@cognethics.com.